Mobile Apps Are Changing the Business of Repair Field service problems are something everyone is familiar with. At the worst time imaginable, your washing machine starts making noises it should not and then stops working completely. You carve four hours out of [...]

How Demographic Shifts May Drive Big Changes in Spending If you are a job seeker, you have probably got more of a chance walking dogs for a living than teaching kids in the labor market of the coming decade. That is one [...]

Will the Growth of Electric Vehicles Disrupt Oil Markets? The growth of battery-powered cars could be as disruptive to the oil market as the OPEC market-share war that triggered the price crash of 2014, potentially eliminating hundreds of billions of dollars from [...]

Inside Outsourcing: The End of the Employee? No one in the airline industry comes close to Virgin America Inc. on a measurement of efficiency called revenue per employee. That is because baggage delivery, heavy maintenance, reservations, catering, and many other jobs are [...]

A Gray Tsunami May Swamp China’s Plans for Long Term Growth The world’s most populous country is turning gray at an accelerating pace. That aging has big implications for China’s economic growth, which could be undermined as the labor force declines sharply [...]

Did Navient Cheat Student Loan Borrowers Out of Billions? Federal regulators at the Consumer Financial Protection Bureau (CFPB) are suing Navient, the nation’s biggest student loan company, claiming that it cheated borrowers out of billions of dollars by giving them bad information, [...]

Hospitals Struggle to Survive in an Era of Hyper Cost-cutting The two gleaming operating rooms in this Kingston, New York, hospital still look brand-new seven years after being built for $5 million: They’ve never seen one patient, and never will. With an [...]